Frequently asked questions

CakeHosting is a Dutch hosting provider for Minecraft servers, other game servers, Discord bots and web hosting. We focus on groups of friends and small communities. Our motto: quality doesn’t have to be expensive.

CakeHosting closed on 6 September 2024 under its previous owners. In 2026, Space-Node took over the brand and CakeHosting opened again, with new servers and new plans. Read more in CakeHosting is back.

CakeHosting is part of Space-Node, registered with the Dutch Chamber of Commerce (KvK) under number 42164898. The address and other details are on About us.

No. No customer accounts, servers or customer data were transferred with the takeover. You create a new account in My CakeHosting.

That server and its files did not come over to us, so unfortunately we can’t restore them. If you still have a backup yourself, we are happy to help you put it on a new server.

They stay on Trustpilot and are about CakeHosting under the previous owners. On the site we show the TrustScore, always with that explanation. New reviews go on the same profile.

Choose a plan on your game’s page and click Order. You then go to My CakeHosting, where you create an account or log in and check out.

You pay through Stripe, with iDEAL, Bancontact, credit card, PayPal and bank transfer, among others. At checkout you see which methods are available to you.

Yes. All prices on this site include 21% Dutch VAT. You see the final amount at checkout.

CakeHosting (part of Space-Node), with our Chamber of Commerce number 42164898 and VAT number NL005549399B06. You find your invoices in My CakeHosting.

In My CakeHosting, under Invoices, you can see the status of every invoice. A paid invoice is marked as paid.

Yes. You cancel your service in My CakeHosting. It keeps running until the end of the period you have already paid for.

A Minecraft server is a computer that keeps your world online all day. Your friends connect to it with the server address, even when you are not playing yourself.

Paper. It is a fast version of the Minecraft server that runs Bukkit and Spigot plugins, which is why your server starts with Paper by default.

If you play on PC, Mac or Linux, choose Java. If you play on a console, phone or tablet, choose Bedrock.

That depends on the number of players, your plugins or mods and the size of your world. For Minecraft, the server size calculator gives you advice; for other games, the minimum is on the game’s page.

The features are the same. Premium runs on AMD Ryzen 9 7950X or 9950X, with high single-core performance, and each plan gets more CPU threads and usually more storage. Standard runs on solid hardware at a sharp price. DDoS protection differs too: Premium comes with DDoS protection through Cloudflare Magic Transit, Standard with standard DDoS protection from the data centre. See everything side by side on Specifications.

Standard runs in Europe (Netherlands, Germany or France), Canada or Singapore. Premium runs in Europe (Netherlands or France) or the United States (San Jose, California). Discord bots run in the United States.

Yes. In the game panel you make backups yourself or schedule them. How many backups you can keep per server is listed with your plan.

Yes, within the same game and line you move to a plan with more memory. Your server and your world stay as they are.

A server network links several servers together, so players can switch between, for example, a lobby, survival and minigames. You do that with a proxy such as Velocity. Want to set up a network? Get in touch and we will help you think it through.

A domain name is an easy-to-remember name on the internet, such as yourserver.com. You register it per year and can use it for your website and your game server.

An SRV record is a DNS setting that tells clients which address and port a service can be found on. For Minecraft Java, an SRV record means players only need to type your domain, without a port number.

Yes. With an A record you point a name such as play.yourserver.com to your server’s IP address. If your server uses a port other than the default, add an SRV record as well; with a domain name from us that isn’t possible yet, so players type the port after the name.

If you are a customer, open a ticket in My CakeHosting. You can also email us at info@cakehosting.net. All options are on the contact page.

In English and Dutch.

First check the console in the game panel: it usually shows why the server stops. If you can’t work it out, open a ticket and include the error message.